Lifetime Support
When we offer a "Lifetime" support for one time fee product. It doesn't mean that we will help you for rest of your life. It means we will help you for minimum for 1 year. After that, there maybe a fee associated with the support.
When we offer a "Lifetime" support for one time fee product. It doesn't mean that we will help you for rest of your life. It means we will help you for minimum for 1 year. After that, there maybe a fee associated with the support.
Great question! It depends on the product(s) you have purchased. We try our best to keep it in the 48 - 72 hrs range, but as soon as we are finish with the setup, you will get a product activation email from us.
Dear Customers, Our normal hours of operations are : 9 AM to 5 PM EST Mon-Fri. We do respond to tickets on the weekend if they are CRITICAL ( Server down ), other issues will be resolved on a weekday. Ticket Priority is given to customers on a first come first serve bases. Tickets have up to a 48-hour response time. Thank You LAROCHE MEDIA
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