If the item is materially similar to the description and preview, and works the way it should, there is generally no obligation to provide a refund in situations like the following:

• You don’t want it after you’ve downloaded it
• You have used the product after our 30 day policy
• The item did not meet your expectations
• Custom video branded with your company info
• You simply change your mind
• You bought an item by mistake
• You do not have sufficient expertise to use the item
• You ask for goodwill charity
• You can no longer access the item because it has been removed (we advise you to download items as soon as you have purchased them to avoid this situation).